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Privacy and GDPR Policy

Updated: 14th July 2023

 

We are The Tutoring Company. In this privacy notice we will refer to ourselves as ‘we’, ‘us’ or ‘our’.

You can get hold of us in any of the following ways: by phoning us on 07361885424; or by e-mailing us at info@thetutoringcompany.co.uk.

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We are committed to ensuring the security and protection of the personal information that it processes, and to provide a compliant and consistent approach to data protection; and complying with the requirements of the GDPR.

 

We take the privacy, including the security, of personal information we hold about you seriously. This privacy notice is designed to inform you about how we collect personal information about you and how we use that personal information.  You should read this privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold about you.

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WHAT INFORMATION DO WE COLLECT?

We may collect, store and use the following kinds of personal information:

  • information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);

  • information that you provide to us for the purpose of contacting us;

  • information that you provide to us for the purpose of making an enquiry to us;

  • any other information that you choose to send to us;

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with the terms of this privacy policy.

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COOKIES

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

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We will use the session cookies to: keep track of you whilst you navigate the website; keep track of items in enquiry list; prevent fraud and increase website security; and offer you tailored content that you may find useful according to your interests and needs.

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We will use the persistent cookies to: enable our website to recognise you when you visit and keep track of your preferences in relation to your use of our website.

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We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available here.

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We use cookies to enable us to use the following Google Analytics advertising features: Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform integrations, Google Analytics Demographics and Interest Reporting.

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These cookies DO NOT collect personally identifiable or sensitive information (for example email addresses, telephone numbers).

 

You can opt out of the Google Analytics Advertising Features you use by clicking here.

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Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer (version 9) you can refuse all cookies by clicking “Tools”, “Internet options”, “Privacy”, and selecting “Block All Cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

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USING YOUR PERSONAL INFORMATION

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

  • administer the website;

  • improve your browsing experience by personalising the website;

  • enable your use of the services available on the website;

  • send statements and invoices to you, and collect payments from you;

  • send you general commercial communications;

  • send you email notifications regarding the services you use on this website;

  • send you our newsletter and other marketing communications relating to our business which we think may be of interest to by email;

  • deal with enquiries and complaints made by or about you relating to the website;

  • keep the website secure and prevent fraud;

  • verify compliance with the terms and conditions governing the use of the website;

We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.

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DISCLOSURES

We may disclose your personal information to any member of our group. In addition, we may disclose your personal information:

  • to the extent that we are required to do so by law;

  • in connection with any ongoing or prospective legal proceedings;

  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

  • to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

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Except as provided in this privacy policy, we will not provide your information to third parties.

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SECURITY OF YOUR PERSONAL INFORMATION

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

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POLICY AMENDMENTS

We may update this privacy policy. You should check this page to ensure you are happy with any updates.

 

YOUR RIGHTS

You may instruct us not to process your personal information for marketing purposes, by sending an email to us.

 

THIRD PARTY WEBSITES

The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

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